Diwali Special Diwali Special: festive offers on WordPress maintenance packages View offer
Independent plugin support

Stuck with a plugin problem?

We troubleshoot and fix free and premium plugins made by other developers, using update-safe methods and never editing vendor files.

Get Technical Support Emergency? Read this

What we fix

Common plugin problems

Plugin conflicts

Two plugins fighting each other, or a plugin clashing with your theme.

Broke after an update

A plugin, theme or WordPress update that changed how something works.

Errors & white screens

PHP fatal errors, JavaScript errors and critical-error messages.

Customization

Changing how a plugin looks or behaves without editing its files.

WooCommerce add-ons

Checkout, shipping, subscription and payment extensions.

Slow plugins

Finding and fixing plugins that slow down your pages or admin.

The safe way

How we fix things update-safely

Editing a vendor plugin directly is risky because your changes vanish on the next update. Where the plugin allows it, we use these methods instead.

  • Supported hooks, actions and filters
  • Official template overrides, where the vendor provides them
  • A small companion plugin for your changes
  • Configuration changes instead of code, when that is enough
  • Never editing vendor core files by default
How we work

A simple, clear process

  1. 01

    Tell us

    Describe the problem, the plugin and what changed.

  2. 02

    Diagnose

    We reproduce the issue safely, ideally on staging.

  3. 03

    Fix

    A targeted, update-safe fix.

  4. 04

    Verify

    We test it with you and explain what we did.

  5. 05

    Follow up

    Advice to prevent it happening again.

Get help

Tell us about the problem

The more detail you give, the faster we can help. We will reply with honest next steps.

Please never send passwords, API keys or admin credentials in this form or in chat. If we need access, we arrange it securely with you.

Third-party plugin support is independent and not affiliated with or endorsed by plugin vendors.

FAQ

Common questions

Quick answers. Can't find yours? Just ask.

Still have a question?Tell us what you need. We reply with honest next steps.
Contact Us
01Can you fix a premium plugin?

Yes. We work with free and premium plugins. We use supported extension points and do not bypass licensing.

02Do you support the plugin vendor?

No. We are independent and not affiliated with plugin vendors. If the issue is a bug in the plugin itself, we will tell you and help you report it.

03Will my changes survive updates?

That is the point of update-safe methods. Where it is not possible, we tell you before we start.

04Do you need my admin password?

Not by default. If access is required, we set it up securely with you and you can remove it afterwards.

Plugin misbehaving?

Send us the details. We will take a look and reply with next steps.

Get Technical Support